Shopping/gift vouchers and other goods on the LMD Discount Mall website
- All shopping/gift vouchers and other goods will be sold subject to availability, and on a first come, first served basis.
- The validity period of the shopping/gift vouchers will not be extended under any circumstances.
- You can purchase any number of shopping/gift vouchers or merchandise.
- Goods, once sold, are non-refundable, and cannot be exchanged or returned.
- Shopping/gift vouchers cannot be exchanged or returned.
- If you place an order for an item that is out of stock or has been discontinued, we will contact you and offer you an alternative product (Monday to Friday, between 9 a.m. and 5 p.m.). If we do not have an alternative product, or you do not want the alternative product, we will give you a full refund.
Hotel vouchers on the website
- All hotel vouchers will be sold subject to availability, and on a first come, first served basis.
- The validity period of the hotel vouchers will not be extended under any circumstances.
- You can purchase any number of hotel vouchers.
- Once hotel vouchers are purchased, you have to contact the hotel directly to reserve your room(s). Media Services will not be responsible for hotel reservations.
- Extra charges may be applicable for children and any additional services. Please contact the hotel directly for more information.
- Hotel vouchers will be valid only for Sri Lankans and resident permit holders.
- Hotel vouchers, once purchased, are non-refundable, and cannot be exchanged or returned.
- If you place an order for hotel vouchers that are out of stock or have been discontinued, we will contact you and offer you an alternative (Monday to Friday, between 9 a.m. and 5 p.m.). If we do not have an alternative, or you do not want the alternative that is offered, we will give you a full refund.
Prices and payment
- All prices are listed in LKR (Sri Lankan Rupees).
- Online payments can only be made with a credit card. Only Visa and MasterCard payments are accepted.
- Payment realisation may take up to one working day.
- Once the payment is realised, an email receipt will be generated to the email address provided by you at the point of purchase.
Delivery and collection of goods
- Goods will be delivered to your chosen residential address, within Colombo city limits only, within five working days from the date of purchase; or if delayed due to circumstances beyond our control, then within a reasonable time thereafter.
- Alternatively, you may visit and collect the item(s) from LMD House, upon presenting a copy of the email receipt.
- You expressly agree that use of the LMD Discount Mall and the Internet is entirely at your own risk.
- We do not guarantee that the functions provided by the LMD Discount Mall will be uninterrupted or error-free, or that the LMD Mall or the server that makes it available, are free from viruses or other harmful components. Note: We highly recommend that you use an industry-endorsed antivirus, anti-spam, anti-phishing software, to make your online experience less disruptive.
- Standard Media Services (Private) Limited terms apply.
- You may not copy or use any material from the LMD Discount Mall for any commercial purpose.
- Media Services reserves the right to suspend, vary or terminate the services and the site at any time, without prior notice, for repair or maintenance work, or in order to upgrade or update the site and the services, or for any other reason whatsoever.
- We reserve the right to amend the terms and conditions at any time, for any reason.
Complaints and query resolution
- If you have a complaint or query about your purchase, you can either call us on 2599600 or send an email to email@example.com.